.png)
Legal Policies
Terms & Conditions
1. Acceptance of Terms
By accessing and using the website of The Contractor's Admin Ltd. ("we", "us", "our", or "Company"), you agree to be bound by these Terms & Conditions.
If you do not agree to these terms, please do not use our services.
Company Details
-
Company Name: The Contractor's Admin Ltd.
-
Company Number: 16339908
2. Services Provided
The Contractor's Admin Ltd. specialises in Business Operations and Admin Support services.
Our services include (but are not limited to):
-
Administrative support for contractors, trades businesses, and small businesses
-
Business operations management
-
Custom automation solutions and CRM implementation
-
Other services as agreed in writing with individual clients
3. Scope and Limitations
-
We deliver services as described in individual service agreements or quotes
-
Services may be provided remotely or on-site as agreed
-
Our liability is limited to the fees paid for services rendered in the preceding 12 months
-
We are not responsible for client data loss, system failures, or infrastructure managed by third parties
4. Client Responsibilities
Clients agree to:
-
Provide accurate and complete information required for service delivery
-
Maintain adequate backups of critical data
-
Grant necessary access to systems and accounts required
-
Notify us immediately of any security breaches or system issues
-
Comply with applicable laws and regulations
5. Fees and Payment
-
Fees are as outlined in individual quotes or service agreements
-
Payment terms are typically net 30 days from invoice date unless otherwise agreed
-
Late payment may incur interest at 8% per annum plus the Bank of England base rate
-
We reserve the right to suspend services for non-payment after reasonable notice
6. Intellectual Property
-
Pre-existing materials and methodologies remain our property
-
Custom work created for you becomes your property upon full payment
-
You grant us permission to use case studies and testimonials for marketing (unless confidentiality applies)
7. Confidentiality
Both parties agree to maintain the confidentiality of sensitive business information shared during service delivery.
This does not apply to information that is publicly available or independently developed.
8. Limitation of Liability
To the maximum extent permitted by law:
-
Our total liability shall not exceed the fees paid for services in the preceding 12 months
-
We are not liable for indirect, incidental, special, consequential, or punitive damages
-
We are not responsible for third-party service failures or data loss beyond our reasonable control
9. Indemnification
You agree to indemnify and hold harmless The Contractor's Admin Ltd., its officers, and employees from any claims, damages, or losses arising from:
-
Your breach of these terms
-
Your use of our services in violation of applicable law
-
Your infringement of third-party intellectual property rights
10. Termination of Services
-
Either party may terminate services with written notice (typically 30 days)
-
Upon termination, you are responsible for retrieving all data and materials within an agreed timeframe
-
Outstanding fees remain payable upon termination
11. Warranties and Disclaimers
-
We provide services on an "as-is" basis
-
We do not warrant that services will be uninterrupted, error-free, or meet all expectations
-
We make no warranties regarding third-party tools, platforms, or software used in service delivery
12. Data Protection
We comply with UK GDPR and all applicable data protection laws.
See our Privacy Policy for details on how we handle your personal data.
13. Governing Law
These Terms & Conditions are governed by the laws of England and Wales and subject to the exclusive jurisdiction of English courts.
14. Amendments
We reserve the right to amend these Terms & Conditions at any time.
Changes take effect upon posting. Your continued use of our services constitutes acceptance.
15. Severability
If any provision of these terms is found to be invalid or unenforceable, the remaining provisions remain in full effect.
16. Contact Us
For questions or disputes regarding these Terms & Conditions:
Email: enquiries@thecontractorsadmin.co.uk
Company: The Contractor's Admin Ltd. (Company Number 16339908)
Privacy Policy
1. Introduction
The Contractor's Admin Ltd. ("we", "us", "our", or "Company") is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
Company Details
-
Company Name: The Contractor's Admin Ltd.
-
Company Number: 16339908
-
ICO Registration: Yes (registered with the Information Commissioner's Office)
2. Information We Collect
We may collect information about you in the following ways:
Information You Provide Directly
-
Contact information (name, email address, phone number)
-
Business details (company name, business type)
-
Service enquiries and correspondence
-
Payment information (processed securely by third-party providers)
Information Collected Automatically
-
Website usage data (pages visited, time spent, device information)
-
IP address and browser type
-
Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to:
-
Provide, maintain, and improve our services
-
Respond to your enquiries and communicate with you
-
Process transactions and send related information
-
Send marketing communications (with your consent)
-
Comply with legal obligations
-
Prevent fraud and enhance website security
-
Analyse website performance and user behaviour
4. Legal Basis for Processing
We process your personal data on the following legal bases:
-
Consent - Where you've given us permission
-
Contract - To fulfil our service agreement with you
-
Legal Obligation - To comply with UK and EU law
-
Legitimate Interests - To improve our services and protect our business
5. Data Sharing
We do not sell your personal data.
We may share your information with:
-
Service providers who assist us (e.g. email providers, payment processors)
-
Legal authorities if required by law
-
Other parties with your explicit consent
6. Data Retention
We retain your personal data only as long as necessary to provide our services and comply with legal obligations.
Typically, we retain client data for the duration of our working relationship plus 6 years for accounting and tax purposes (UK legal requirement).
7. Your Data Rights
Under UK GDPR, you have the right to:
-
Access your personal data
-
Correct inaccurate information
-
Request deletion (right to be forgotten)
-
Restrict processing
-
Data portability
-
Object to processing
-
Lodge a complaint with the ICO
To exercise these rights, contact us at:
enquiries@thecontractorsadmin.co.uk
8. Cookies
Our website may use cookies to enhance user experience.
You can control cookie settings through your browser. For more information on how we use cookies, see our Cookie Policy.
9. Third-Party Links
Our website may contain links to third-party sites.
We are not responsible for the privacy practices of external websites. Please review their privacy policies independently.
10. Security
We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction.
However, no method of transmission over the internet is entirely secure.
11. Changes to This Policy
We may update this Privacy Policy periodically.
Changes will be effective immediately upon posting to our website. Your continued use of our services constitutes acceptance of updated terms.
12. Contact Us
For questions about this Privacy Policy or to exercise your data rights:
Email: enquiries@thecontractorsadmin.co.uk
Company: The Contractor's Admin Ltd. (Company Number 16339908)
Cookies Policy
1. What Are Cookies?
Cookies are small text files stored on your device when you visit our website.
They help us recognise you, remember your preferences, and understand how you use our site.
2. Types of Cookies We Use
Essential Cookies (Necessary)
-
Required for website functionality, security, and performance
-
Examples: session cookies, security tokens, form data
-
Cannot be disabled without affecting site functionality
-
No consent required
Analytics Cookies
-
Help us understand how visitors use our website
-
Tools may include: Google Analytics, Hotjar, or similar
-
Track pages visited, time on site, and user journey
-
Require your consent
Marketing/Advertising Cookies
-
Used to display targeted content and ads
-
Track your behaviour across websites
-
Require your explicit consent
Functional Cookies
-
Remember your preferences (language, display settings)
-
Enhance your user experience
-
Require your consent
3. Third-Party Cookies
Our website may use third-party services that place their own cookies, including:
-
Analytics providers
-
Payment processors
-
Social media integrations
-
Content delivery networks
Third parties have their own privacy policies. We recommend reviewing them directly.
4. Your Cookie Choices
You can control cookies through:
-
Browser Settings: Most browsers allow you to refuse cookies or alert you when they're placed.
-
Cookie Consent Banner: On first visit, you can select your preferences.
-
Opt-Out Tools: Many analytics providers offer opt-out options.
Please note: Disabling essential cookies may affect website functionality.
5. Cookie Duration
Session Cookies: Deleted when you close your browser.
Persistent Cookies: Remain for a set period (typically 1 month to 2 years).
6. Contact Us
For questions about our use of cookies:
Email: enquiries@thecontractorsadmin.co.uk
Company: The Contractor's Admin Ltd. (Company Number 16339908)
7. Updates
We may update this policy.
Changes take effect immediately upon posting.